Shipping policy
At Moldivo, we aim to deliver your orders efficiently and transparently across the European Union. Please review our shipping policy below.
Shipping Destinations
We currently ship to all countries within the European Union.
Processing Time
All orders are processed within 1–2 business days (Monday–Friday, excluding public holidays).
Orders are shipped directly from our suppliers as part of our dropshipping model.
Shipping Time
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Estimated delivery time: 5–7 business days
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Delivery times may vary depending on the destination country, customs procedures within the EU, carrier delays, or peak seasons.
Shipping Costs
Shipping fees (if applicable) are clearly displayed at checkout before you complete your purchase.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with tracking information (where available).
Customs, Duties & Taxes
For orders shipped within the European Union, no additional customs duties or import taxes are expected. All applicable taxes are included at checkout unless stated otherwise.
Delays
Although we strive to meet our estimated delivery times, delays may occasionally occur due to factors beyond our control, such as logistics disruptions, weather conditions, or carrier-related issues.
Incorrect or Incomplete Address
Please ensure your shipping details are correct. Moldivo is not responsible for delayed or lost shipments caused by incorrect or incomplete address information provided by the customer.
Contact Us
If you have any questions about shipping or your order, please contact us at:
info@moldivo.com